The relationship between you and Global Essence Aroma Spa (GEAS) is our most important asset. We understand that you have entrusted us with your private personal and financial information, and we will do everything we can to build and maintain that trust.

In order to provide you with exceptional online and offline Customer Service, we may request some personal information. For example, we may ask for your email address and account number so we may contact you or so that you can access your information online. We maintain physical, electronic, and procedural safeguards that comply with Government standards for the security of information.

Website usage

This Privacy Policy lets you know how your personal information is processed and used. We promise that we will take steps to use your personal information only in ways that are compatible with this Privacy Policy. The following policies are only in effect for the Web pages, newsletters, and opt-in announcement lists owned and operated by GEAS. The following discloses our Privacy Policy.

What information are you collecting and how are you collecting it?

We collect a record of your orders in our office and for a limited time, on our credit card transaction company's site, PayPal.

Every computer connected to the Internet is given a domain name and a set of numbers, that serve as that computer's "Internet Protocol" IP address . When a visitor requests a page from any Web site within GEAS, our Web servers automatically recognize that visitor's domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We use this information to examine our traffic in aggregate, and to investigate misuse of the GEAS Network, its users, or to cooperate with law enforcement. See also: Will you disclose the information you collect to outside third parties? We do not collect and evaluate this information for specific individuals. Our Web servers do not automatically record e-mail addresses of the visitors.

What are cookies?

GEAS standard policy is to not use "cookies".  A cookie is a small piece of data that is sent to your Internet browser from a Web server and stored on your computer's hard drive. A cookie can't read data off of your computer hard disk or read cookie files created by other Web sites. Cookies do not damage your system. As our web site develops, we "may" use cookies to identify which areas of GEAS Network you have visited or customized, so the next time you visit, those pages may be readily accessible. Our advertisers may also use cookies to ascertain how many times you've seen an advertisement. Our advertisers and we may use this information to better personalize the content, banners, and promotions that you see on our site. You can choose whether to accept cookies by changing the settings of your Internet browser. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our Site and other Web sites may be diminished and some features may not work as intended.

What information do you request?

We may request your e-mail address or mailing address for the purposes of conducting a survey or to provide additional services (for example, subscriptions to e-mail newsletters, announcement lists or information about conferences and trade shows). Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested. We maintain a strict "No-Spam" policy that means that we do not sell, rent, or otherwise give your e-mail address to a third-party, without your consent or as permitted by this Privacy Policy.

We may from time to time send e-mail announcing new GEAS products and services. Except as stated above, GEAS will not send you e-mail that you have not agreed to receive.

When you use co-branded services, or those provided by a third party, within the GEAS Network, your information may be passed to the co-brand or third party provider and their use of your information is subject to their applicable privacy policies.

What information do you collect when I purchase something?

If you are purchasing something from GEAS, we and any third party provider, need to know your name, e-mail address, mailing address, credit card number and expiration date. This allows us, or third party providers, to process and fulfill your order and to notify you of your order status. This information may also be used by us to notify you of related products and services. Credit card and e-mail information will not be shared or sold to third parties for any purpose except as provided in this Privacy Policy without your express permission.

GEAS uses a shopping cart feature that safeguards this information by using industry standard SSL (Secure Socket Layer) encrypted servers. SSL codes the information transferred between you and the server, rendering it unreadable to anyone trying to intercept the information.

Wherever GEAS collects personal information we make an effort to include a link to this Privacy Policy on that page.

Our Return Policy

GEAS products may be returned within thirty – 30 days for a full refund provided the product has not been opened and used. No returns accepted without a return authorization issued by our office. GEAS has smaller sizes for initial purchase to help you determine what products will work for your skin.

There will be no refunds or exchanges issued after 30 days from purchase date.

Items that are damaged or shipped incorrectly will be replaced or exchanged at no expense to you. Please make these claims within 3 working days from receipt of products.

Please call our office at (619) 293-7263 with any questions concerning our return policy.

Will you disclose the information you collect to outside third parties?

GEAS will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

1) Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on GEAS,

2) Protect and defend the rights or property of the GEAS related sites and related properties, or visitors to the GEAS Network of sites and related properties,

3) Identify persons who may be violating the law, the GEAS legal notice and Web site User Agreement, the rights of third parties, or otherwise misusing the GEAS Network or its related properties,

4) Fulfill a user's order or request.

GEAS uses reasonable precautions to keep the information disclosed to us secure. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the information. We are not responsible for such third party privacy policies or how they treat information about their users. See below: What else should I know about my privacy when online? See What information do you collect when I register for something.

Opt-in announcement List Privacy Policy

As an added benefit to the visitors of GEAS, we have a relationship with Cykic Software, an independent, third party company that assists GEAS in sending e-mail announcements to individuals who request to receive them. When you sign up for an GEAS e-mail newsletter, you are given the opportunity to also receive announcement lists from Cykic Software. Whether you want to receive these announcement lists is your choice; you should only receive those lists you affirmatively choose to. If you choose to receive a specific announcement list, you will receive commercial messages that are related to the topic of the list from independent third parties that have contracted with GEAS and/or Cykic Software to send messages to the list. Personally identifiable information will not be used by GEAS or Cykic Software for any purposes other than to deliver the e-mail announcements. You may stop the arrival of these announcement lists at any time by removing your e-mail address from the list by forwarding the announcement list to info@globalessencearomaspa.com, or by following the instructions on the e-mails you receive.

What else should I know about my privacy when online?

GEAS may contain in its website hyperlinks to other third party Web sites. GEAS also contains advertisements of third parties. GEAS is not responsible for the privacy practices or the content of such third party Web sites or advertisers. GEAS does not share any of the individual personal information you provide GEAS with the third parties to which GEAS links, except as stated elsewhere within this Privacy Policy, although GEAS may share general, aggregate data with such third parties (such as how many people use our site). Please check with those Web sites to determine their privacy policy.

Please keep in mind that whenever you voluntarily disclose personal information online - for example through e-mail, discussion lists, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you're online.

Your Consent To This Agreement

By using GEAS, you consent to the collection and use of information by GEAS as specified above. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Please send any questions about GEAS's Privacy Policy to: info@globalessencearomaspa.com or contact us directly at:

Union Bank Building
3900 5th Avenue, Suite 230
San Diego, CA 92103
(619) 293-7263

 
 
     

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